Just-In-Time Support Delivery
Shift away from fixed agent schedules to provide support exactly when customers need it.
Sift through the noise with AI-powered Analytics.
Our AI engine helps you automatically identify issues so you don't have to dig through endless amounts of tickets to understand your own trends.
Easily set and forget your alerts.
Decide which subsets of tickets or metrics you want to be alerted on.
Create your first AI question in minutes.
You are able to ask any question of past and future tickets.
Segment and visualize your Zendesk data your way.
View your data the way you want.
Automatic CSAT Analysis uncovers the source of low CSAT scores.
Our CSAT analysis engine helps you automatically identify the attributes that cause a low CSAT score.
Install our Zendesk App.
Install it today and start getting insights immediately!
For more information take a look at our documentation
Install