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Uncover issues in real time with AI powered Qualitative Analytics.
Our AI engine helps you automatically identify trends and anomalies so you don't have to dig through endless amounts of tickets to understand your own trends.
Easily set and forget your alerts.
Decide which subsets of tickets or metrics you want to be alerted on.
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You are able to ask any question of past and future tickets.
Segment and visualize your Zendesk data your way.
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Automatic CSAT Analysis uncovers the source of low CSAT scores.
Our CSAT analysis engine helps you automatically identify the attributes that cause a low CSAT score.