Terms and Conditions

By signing up and using Qvasa, you are accepting that:

Emails from Qvasa

Qvasa will send you administrative and transactional emails related to the use of the application. These types of emails include but aren't limited to: email confirmation, password resets, account invitations, etc

If enabled, Qvasa will send emails related to in app alerts as well as other feature specific emails. These can be turned off.

Qvasa may send emails to users to bring their attention to new features and functionality within the application. These can be turned off.

Qvasa may send emails to bring users back to the application in order to increase engagement. These can be turned off.


General Terms

Acceptance of Terms

By accessing or using our web application, you agree to abide by these terms and conditions.

User Conduct

You agree not to use our application for any purpose that violates any applicable laws or regulations or that infringes on the rights of others.

Intellectual Property

All content, design elements, and trademarks related to our application are owned by Qvasa and are protected by intellectual property laws.

Termination

We reserve the right to terminate your access to our application at our discretion. You can also terminate your account by requesting to do so via an email to contact@qvasa.com.

Governing Law and Jurisdiction

These terms are governed by the laws of Delaware (US), and any disputes will be resolved in the courts of Delaware (US).

Dispute Resolution

Any disputes arising from or related to these terms will first be subject to mediation, followed by arbitration if necessary, before pursuing legal action.

Modification of Terms

We may update these terms from time to time. Changes will be communicated through the application or by email. Continued use of the application signifies your acceptance of the updated terms.

Indemnification

You agree to indemnify and hold Qvasa harmless from any claims, damages, or liabilities arising from your use of the application.

Disclaimer of Warranties

We do not provide any warranties or guarantees regarding the accuracy, reliability, or performance of the application.

Limitation of Remedies

Your sole remedy for dissatisfaction with our application is to cease using it.

Availability and Downtime

We may schedule maintenance or experience unexpected downtime. We will communicate these instances through the application.

Third-Party Links and Services

Our application may contain links to third-party websites or services. You should review their terms and privacy policies. We are not responsible for third-party websites or services.

Privacy Policy Reference

Your use of the application is also subject to our Data Policy, available below this section.

Force Majeure

We will not be held liable for disruptions caused by unforeseeable events beyond our control.

Data Policy

Data Collection and Usage

We at Qvasa are committed to providing an exceptional user experience for our customers. As part of this commitment, we may collect and utilize certain data to improve our web application and enhance the value it offers. Our data policy is designed to ensure your privacy while enabling us to optimize our services.

Types of Data Collected

We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII). PII may include information like names, email addresses, and other identifying details, while non-PII may encompass usage patterns, preferences, and statistical data.

Data Access by Employees

In order to continuously enhance and refine our web application, certain authorized employees of Qvasa may have access to customer data. This access is strictly limited to personnel who require such access for the sole purpose of improving the application's functionality, user experience, and value.

Third-Party Services

To efficiently operate our services, we may utilize various cloud service providers for hosting and storage purposes. These third-party services are chosen carefully to align with industry best practices and to ensure the security and integrity of your data.

Data Sharing and Sale

We want to assure you that we do not sell your data to any third parties. Your data is used solely for the purpose of enhancing our web application and delivering more value to our users.

Account Deletion and Data Cleanup

We understand the importance of giving you control over your data. If you would like to delete your account and all the associated PII-data please send an email to contact@qvasa.com. and we will handle the request accordingly. We will not hold deleted account data for longer than one (1) year.

Anonymized Data Usage

In addition to the data usage mentioned above, we may also collect, process, and utilize anonymized data for various purposes, including but not limited to research, analysis, and trend identification. Anonymized data refers to information that has been stripped of personally identifiable details and cannot be traced back to individual clients or users.

This anonymized data assists us in gaining insights into broader usage patterns and trends, helping us make informed decisions to improve our web application further. It is important to note that this data is used exclusively in an aggregated and de-identified form and does not pose any privacy risks to our customers.

This anonymized data may be created by cookies or user behavior tracking software.

Marketing and Sales Usage

a. Anonymized Data: We may use properly anonymized data in our marketing and sales materials to showcase general trends and benefits of our web application. This anonymized data is presented in a way that does not identify individual clients or users. It helps us demonstrate the value our application brings without compromising your privacy.

b. Customer Stories and Materials: Occasionally, we might seek to feature customer success stories, testimonials, or related materials in our marketing and sales efforts. Before using any customer-specific information, such as stories, logos, or related content, we will always seek explicit permission from the respective customer. Your consent will be obtained before including any identifiable details in our materials.

Your involvement in our marketing and sales initiatives is entirely voluntary, and we respect your right to control how your business is presented. If you choose to participate, we will collaborate closely to ensure that your story is accurately represented and aligned with your preferences.

By using Qvasa, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, perform, and distribute your business name, logo, and any related trademarks or service marks (collectively, "Installer Marks") in our marketing materials, including on our website, in customer testimonials, and in other promotional or educational materials. This license is solely for the purpose of showcasing the businesses that utilize Qvasa and to indicate your use of our services.

You affirm that you have all the necessary rights and authority to grant this license for the Installer Marks and that the use of Installer Marks by Qvasa will not infringe on the rights of any third party. If you do not wish for Qvasa to use your Installer Marks in this way, please inform us in writing, and we will remove any specific references to your business from our marketing materials accordingly.

Qvasa acknowledges that all goodwill generated through our use of the Installer Marks will inure to the benefit of the installer. We are committed to using the Installer Marks in a manner that is respectful and in accordance with any brand guidelines you may provide.

Maintenance and Data Loss

From time to time, Qvasa may conduct scheduled or unscheduled maintenance to improve the performance and reliability of our services. While we aim to minimize any disruptions, there may be occasions where some data events could be lost during these maintenance periods. We cannot be held responsible for any data loss that occurs during maintenance.

Limitation of Liability

To the fullest extent permitted by applicable law, Qvasa and its officers, directors, employees, and affiliates shall not be liable for any indirect, consequential, incidental, punitive, special, or exemplary damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our web application.

In the event of any breach of data security or unauthorized access to customer data, Qvasa shall make reasonable efforts to promptly rectify the situation and mitigate any potential harm. However, you acknowledge that no system is completely immune to security breaches, and Qvasa shall not be held liable for any damages or losses resulting from such breaches, except in cases of gross negligence or willful misconduct.

You agree to use our web application at your own risk and understand that your exclusive remedy for dissatisfaction with our services is to cease using the application.

Data Breach Notification

In the event of a data breach, we will take immediate action to mitigate the situation and prevent similar incidents. We are committed to notifying affected users promptly, providing details about the breach and the compromised data.

Governing Language

The terms are written in English, and English is the governing language for resolving any ambiguities or conflicts.

Severability and Waiver

If one part of the terms and conditions turns out to be unenforceable, the rest of the terms still apply.

Contact Us

If you have any questions, concerns, or requests related to your data or this Data Policy, please send an email to contact@qvasa.com.