Zendesk Analytics & Reporting Platform
Real-time Zendesk dashboards, AI-powered ticket analysis, inferred CSAT, and agent performance monitoring. The complete analytics solution for Zendesk support teams.
Trusted by industry leaders
Bilt Rewards
Qvasa has been an incredible partner to work with! They're actively assisting us in addressing some of our most significant challenges, including optimizing our live support staffing and alerting.
Zendesk Bot Analytics & Deflection Tracking
Track Zendesk bot deflection rates, hand-off metrics, and conversation analytics. Understand how your bots are performing and optimize the customer experience.
Zendesk AI Analytics & Auto-Tagging
AI-powered Zendesk ticket analysis automatically identifies contact reasons, infers CSAT, and extracts DSAT reasons. Understand your trends without manual ticket review.
MaintainX
Qvasa AI is a game-changer! The categorizations, the contact reasons, Inferred CSAT/DSAT- QVasa provides us with all the insight we need without us having to spend unnecessary time sorting through tickets to find relevant information to analyze
Generate Zendesk Insights That Drive Business Value
Get started with Qvasa to transform your Zendesk data into actionable analytics. Real-time dashboards, AI-powered insights, and comprehensive support metrics.