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Installing our Zendesk App

Navigate to our app on the Zendesk App Marketplace

A Zendesk Admin is required to install the app.

How to Ensure the Zendesk App Installed Correctly

Navigate to your Zendesk Admin Center under Apps & Integrations -> Webhooks -

You should then see a webhook with the name qvasa_webhook

If you dont see the webhook then the app did not install correctly. As a Zendesk Admin:

  1. Navigate to your Zendesk Dashboard -
  2. Wait 2 minutes for the app to install (this is unfortunate - we know)
  3. Check again.
If that still doesnt work, Contact us.